Experience

Experience Overview

Senior cloud and DevOps engineer with 10+ years across cloud, infrastructure, networking, and operations, including

extensive hands-on AWS platform engineering. Experienced in designing secure multi-account cloud capabilities,

governance controls, Infrastructure as Code, identity and access patterns, compliance automation, observability, and CI/CD.

Proven ability to translate operational and security requirements into reusable cloud solutions using AWS Organizations,

Control Tower, IAM Identity Center, CloudFormation/StackSets, AWS Config, Lambda, Step Functions, SQS/SNS, DynamoDB,

CloudWatch, Terraform, Python, and Jenkins. Strong cross-functional background spanning architecture, implementation,troubleshooting, documentation, and mentoring 

• Progressed through multiple DevOps engineering roles, evolving from hands-on cloud operations and automation to designing and delivering secure, scalable cloud platform capabilities across a large multi-account AWS environment.

• My work has focused on cloud governance, security, compliance, identity, observability, Infrastructure as Code, and developer enablement across approximately 80 AWS accounts and 6 regions.

• Key contributions include designing an AWS Config compliance and automated remediation platform supporting ~20 Config rules; building centralized compliance reporting and event-driven notifications; managing organization-wide deployments with CloudFormation StackSets; implementing IAM Roles Anywhere for secure certificate-based access from external workloads; and managing IAM Identity Center permission sets and AWS Organizations SCPs.

• I also contributed to AWS Control Tower and Account Factory automation, CloudWatch observability, automated EC2/AMI patching, AWS WorkSpaces and developer sidecar automation, and the organization-wide rollout of AWS DevOps Agent.

• Beyond technical delivery, I collaborate across application, infrastructure, and security teams, mentor engineers, create reusable automation and documentation, and help translate operational and security requirements into reliable cloud solutions.

Worked with engineering teams to establish and improve AWS and DevOps capabilities for a newly acquired vehicle camera and telematics platform, helping integrate its infrastructure and delivery processes into the broader Verizon Connect environment.

• Helped establish and configure AWS accounts and cloud infrastructure to support application workloads and engineering teams.

• Built and maintained Jenkins CI/CD pipelines to automate application build and deployment processes, improving deployment consistency and reducing manual effort.

• Supported AWS infrastructure including EC2, VPC, load balancing, storage, IAM, monitoring, and networking.

• Worked closely with development teams to troubleshoot application deployments, infrastructure issues, connectivity problems, and CI/CD pipeline failures.

• Supported Linux-based application environments and automated operational and deployment activities.

• Applied Infrastructure-as-Code and DevOps practices to improve the repeatability and reliability of infrastructure and application deployments.

• Assisted with integrating the acquired platform's cloud infrastructure, development workflows, and operational processes into Verizon Connect standards.

• Collaborated with developers and operations teams to improve deployment processes, platform reliability, monitoring, and day-to-day production support.

Built a strong foundation in AWS cloud infrastructure, DevOps practices, Infrastructure-as-Code, CI/CD, automation, and Linux administration while supporting cloud migration and infrastructure projects.

• Designed, deployed, and supported AWS infrastructure using services including EC2, S3, VPC, ELB, RDS, Route 53, CloudWatch, and IAM.

• Used Terraform to provision and manage AWS infrastructure through Infrastructure-as-Code, improving consistency and repeatability of deployments.

• Used Ansible for configuration management and automation of server provisioning and administration tasks.

• Gained hands-on experience with CI/CD concepts and DevOps practices, including source control, build and deployment automation, and infrastructure management.

• Supported the migration of virtual machines and MySQL databases to AWS, including infrastructure preparation, migration activities, validation, and troubleshooting.

• Managed day-to-day AWS operations including EC2 instances, networking, storage, backups, monitoring, permissions, and application infrastructure.

• Troubleshot Linux, networking, application, and AWS infrastructure issues across development and production environments.

Maintain and upgrade the TCOM Lab. Conduct extensive research in Networking, Cloud RAN, SDN and Visualization technologies. Operate Linux server, Python, and shell scripting while implementing OpenStack and AWS cloud environment, and utilizing Machine Learning and SDN Traffic Engineering projects.

• Conduct an academic research project titled "Latency in SDN-NFV based Cloud Radio Access Network" which determined the best architecture to implement edge cloud computing in a mobile environment with low latency applications.

• Design and deploy Cloud Environment in OpenStack involving Keystone, Swift, Glance, Nova, Neutron, Cinder and AWS Solutions using EC2, S3, EBS, Elastic Load balancer (ELB), auto-scaling groups.

• Provide IT support while simultaneously overseeing the University's TCOM website (tcom.ou.edu).

Environment: Linux Red Hat, OpenStack Mitaka, AWS, Python, Bash, OpenDaylight Controller, Apache, Tomcat. Adobe CQ5 CMS.

Performed migration, maintenance, and upgrade of corporate network services and devices to ensure service consistency. Worked in LAN/WAN and Core Network environment, maintained security using Cisco ASA firewall and configured VLAN, VPNs, ACL, VRF, and STP for security and isolation of the network. Utilized Linux Ubuntu Server and automation using Python script.

• Configure services and Install software, patching, upgrading and maintenance of OS and server hardware components as per requirement.

• Develop and implement a fault tolerant network and perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled

• Identify the necessary requirements for over 700 sites in various cities and configured Access, Aggregate, and Core devices with NMS and CLI for effective WAN transmission and continuously support expansion of network by planning and allocating new network resources.

• Coordination with R&D support teams to perform hardware and software upgrades.

• Effectively restored 75% of the network over several cities in Nepal after a massive earthquake caused a widespread communication breakdown.

• Work with ticketing system to resolve outages issue and provided over 7000+ hours of remote (over phone/email) and field support working with partner team to analyze and resolve faults.

• Provide ZTE Packet Transport Network training to engineers such as operators and contractors.

Environment: Windows, Red Hat Linux, Python, Bash, Cisco, SQL, Network Management Software 

• Responsible for administration and maintenance and installation of Linux servers for applications like Apache and Tomcat.

• To manage the day–to-day tasks, operation and problem solving of a team to meet with the required service level Agreements and standard.

• Implement virtualization-using VMware in Linux.

• Regular performance tuning after installing/ upgrading / deployment of patches and proactive monitoring to maintain a good database server.

• Coordination with support teams to perform hardware upgrades (Addition of CPU, Memory and PCI cards).

• Review the customer requirement and understand the new server, storage, network, backup requirement.

• Work on the configuration of server using monitoring tool like Nagios. 

Environment: Windows 2007, 2008, Linux Red Hat4.0/5.0, HTTP, Apache, Tomcat.